Flavorful South American-style rotisserie chicken with budget-friendly combos, but service consistency and recent quality swings mean highs can be great and lows frustrating.
My Pollo delivers solid food quality with well-seasoned rotisserie chicken and strong value for money, particularly through family combos. However, quality variation—especially with viral chicken necks and occasional dry sides— combined with inconsistent service attention and significant wait times prevent a higher grade. The neighborhood spot excels when execution aligns, but recent operational strain from viral demand has created reliability gaps that typical diners will encounter.
One caveat: Operational delays lead to long waits, especially for viral items