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The Coffee & Tea ExchangeB-Worth Trying

3311 N Broadway, Chicago, IL 60657 · Coffee shop, Cafe, Coffee roastery · 4.8/5 Google (900 reviews)

Takeout

Destination cafe-roastery with huge coffee and tea selection, creative themed drinks, fast-moving but often long lines, strong service culture with occasional inconsistency.

Why it gets a B- for overall quality

The Coffee & Tea Exchange delivers strong beverage quality and knowledgeable staff guidance that justify its loyal following and destination appeal across the city. However, inconsistent drink preparation at peak times and the absence of indoor seating limit its standing—it excels as a quick-stop specialty retailer rather than a full-service cafe experience. Solid execution within its grab-and-go category, but operational constraints prevent a higher grade.

Restaurant Summary

Inside this Lakeview staple, the air smells like freshly ground beans and stacked tea jars while a line hums forward under friendly, efficient staff. One regular put it simply: "Worth the line; they know how to keep things moving." Expect a bustling, grab-and-go vibe with no seats but plenty of retail to browse. The cooking here is liquid craft: creative themed drinks, grind-to-order beans, and guidance toward teas you will actually drink at home. The approach is playful rather than fussy, with seasonal lattes, Italian sodas, and custom blends for folks who like options without the theater. Families should know there is no indoor seating. That said, kid-friendly choices like fruity teas, hot chocolate-style drinks, and Italian sodas make it easy to grab something and stroll nearby shops. Quick stops work best; lingering does not.

At a Glance

What Sets It Apart

What People Love

Points of Concern

Service & Dining Experience

Service StyleCounter With Seating Average Cost$8-$14 per person ReservationsNot required

What to Order

Perfect For

Location Insights

Area: Lively Lakeview strip with boutiques and neighborhood foot traffic; popular with locals and weekend visitors.

Safety: Generally safe, well-trafficked Broadway corridor with good lighting and steady pedestrian flow.

Nearby: Near independent shops like Unabridged Bookstore; retail and cafes cluster supporting grab-and-go habits.

Lakeview EastLakeview East is characterized by a bustling dining scene with a variety of cafes, bars, and restaurants catering to a trendy and diverse crowd. The area is pedestrian-friendly and popular for casual dining and social gatherings, with a welcoming and energetic atmosphere.
BoystownBoystown is a well-known micro-neighborhood within Lakeview East, famous for its inclusive and vibrant LGBTQ+ culture. It features numerous bars, cafes, and eateries that foster a lively and friendly social environment, especially active during evenings and weekends.

Practical Information

Opening Hours

Monday07:00–19:00 Tuesday07:00–19:00 Wednesday07:00–19:00 Thursday07:00–19:00 Friday07:00–19:00 Saturday08:00–19:00 Sunday08:00–18:00

Available: Takeout

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