Seemor
Mr. Charlie's Chicken MurrayB-Worth Trying
554 W 4500 S, Murray, UT 84123
· Chicken restaurant
· 4.6/5 Google (1977 reviews)
Delivery · Takeout · Outdoor seating
Big, juicy tenders with many sauces and solid value, but service speed and order accuracy can be inconsistent—best enjoyed dine-in and hot.
Why it gets a B- for overall quality
Mr. Charlie's Chicken Murray delivers solid food quality with oversized, juicy tenders and flavorful sauces that drive strong customer loyalty and repeat visits. However, quality variation and service reliability issues—particularly order accuracy and wait times during rushes—prevent a higher grade. The restaurant excels as a casual, value-driven neighborhood spot but falls short of the consistency and service polish expected at higher tiers.
Restaurant Summary
The room feels casual and bustling, a fast-casual counter where trays of oversized tenders head to hungry lunch crowds. Many diners rave about the crispy, juicy chicken and dunkable sauces, with one noting, "I still pick this over the national chain every time." Service can bog down during rushes, and a few guests reported orders sitting on the line. The cooking is classic American comfort—tenders, wings, po' boys, and chicken with waffles—focused on big portions over frills. Sauces bring personality, from Nashville honey hot to the house Charlie sauce. When the fryers hum, the breading crackles and the meat stays juicy; off nights show up as overcooking or missing sides, so checking the bag helps. Families do well here thanks to a straightforward kids meal ($6.99) and plenty of kid-friendly sides like fries and mac. Picky eaters can stick to mild sauces or grilled tenders, while adventurous kids may enjoy the hot-honey flavors. No kids-only menu beyond the basics, but the portions stretch to share.
At a Glance
- Oversized, juicy tenders with many sauces
- Strong value for portions; party and family packs available
- Wait times and order accuracy issues at peak hours
- Occasional cleanliness and refund follow-through complaints
- Check to-go bags for sauces and sides before leaving
What Sets It Apart
- oversized_chicken_tenders
- broad_sauce_selection
- family_meal_value
What People Love
- That first bite of crisp breading and juicy chicken
- House Charlie sauce and rotating flavors
- Huge tenders that beat national chains
- Comfort classics like chicken and waffles
Points of Concern
- Service delays common during rush; some report 20-35 minute waits
- Order accuracy issues: missing fries, toast, sauces; online orders sometimes sit
- Refunds and problem resolution can require multiple follow-ups
- Isolated sanitation complaints; most mention clean, but vigilance advised
- Review patterns show signs of potential manipulation (high five-star share and marketing-style raves) which may not reflect typical diner experience
Service & Dining Experience
Service StyleCounter With Seating
Average Cost$16-22 per person
ReservationsNot required
What to Order
- Go fried for best texture; grilled is milder but can read bland
- Add a $0.99 sauce or two to diversify bites without oversaucing
- Kids Meal at $6.99 is a solid small-portion value
Perfect For
- Casual lunch when you want big portions
- Family takeout nights with picky eaters
- Game-day snacking with wings and sauces
- Quick solo meals between errands
Location Insights
Area: Suburban commercial corridor in Murray with drive-by lunch traffic and families; practical, not scenic.
Safety: Generally safe suburban area; a few reviews note sketchy individuals in parking area at times.
Nearby: Near retail and services along 4500 S; convenient for quick lunches and takeout runs.
MurrayMurray is a suburban city within the Salt Lake Valley featuring a family-friendly atmosphere with a variety of local businesses, shopping centers, and casual dining options. The dining scene is approachable and community-oriented, often catering to residents seeking comfort food and convenient meals.
Practical Information
Opening Hours
Monday10:30–21:00
Tuesday10:30–21:00
Wednesday10:30–21:00
Thursday10:30–21:00
Friday10:30–21:00
Saturday10:30–21:00
Sunday11:00–19:00
Available: Delivery, Takeout, Outdoor seating
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