Bustling East Village dim sum spot with fast service and many favorites, but inconsistent execution and some troubling sanitation and tipping complaints—great when it hits, frustrating when it misses.
Dim Sum Palace delivers solid food quality with beloved soup dumplings and exceptionally fast service, but recent food safety red flags—including multiple sickness reports and a cockroach sighting—create serious concerns that overshadow its strengths. Inconsistent execution across dishes and visits, combined with declining recent signals, suggests operational reliability issues. The lively dim sum experience works when everything aligns, but sanitation concerns make this a risky choice until standards demonstrably improve.
One caveat: Quality can swing dish-to-dish; some mains arrive overcooked or fatty