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Dim Sum SamC+Worth Trying

28 E 23rd St, New York, NY 10010 · Hong Kong style fast food restaurant, Chop bar, Dim sum restaurant · 4.7/5 Google (1940 reviews)

Delivery · Takeout

Fast-casual Cantonese dim sum and roast meats with strong value combos and desserts; flavors hit for many, but quality and service can be inconsistent.

Why it gets a C+ for overall quality

Dim Sum Sam delivers reliable casual dim sum with strong roast duck and noodle soups and excellent value for the Flatiron location, but quality varies noticeably across visits—some diners encounter crisp, fresh preparations while others report dry cuts or lukewarm plates. Service knowledge gaps, including a serious allergen communication failure, and crowded seating during peak hours limit the overall experience, making it a solid neighborhood option rather than a destination.

Restaurant Summary

The room feels bright and casual, with trays of roast meats and a steady stream of quick lunches. One diner summed it up: "Fast, tasty, and easy when you are near the park." However, experiences vary—some rave about crisp duck while others report occasional misses like bony cuts or lukewarm plates. The cooking leans classic Cantonese: roast duck and pork over rice, wonton noodle soups, silky rice rolls, and warm egg tarts. The culinary approach is traditional and comfort-forward: focused on familiar flavors rather than showy twists. Fans highlight value-packed combos and clean broths; critics point to uneven texture on rice rolls and the odd dry bite. Families do well here thanks to kid-pleasing staples like chicken dumplings, congee, and sweet buns. The menu lists vegetarian and some vegan items, but allergen needs require care—one peanut concern was reported. Seating is limited; off-peak is best with kids, and dessert lovers should not skip the egg tarts.

At a Glance

What Sets It Apart

What People Love

Points of Concern

Service & Dining Experience

Service StyleCounter With Seating Average Cost$22-30 per person ReservationsNot required

What to Order

Perfect For

Location Insights

Area: Busy Flatiron/NoMad edge with office workers, students, and tourists near Madison Square Park.

Safety: Well-trafficked, generally safe with strong daytime footfall and good lighting at night.

Nearby: Near Madison Square Park, Baruch College, and retail corridors on Fifth and Park Ave South.

GramercyGramercy offers a mix of upscale dining, cozy neighborhood eateries, and trendy bars, attracting a crowd that appreciates a refined yet relaxed atmosphere. The area balances historic charm with modern amenities, making it popular for both casual meals and special occasions.
NoMadNoMad (North of Madison Square Park) is known for its boutique hotels, innovative restaurants, and lively nightlife, drawing a younger, trend-conscious crowd seeking contemporary dining experiences.

Practical Information

Opening Hours

Monday08:00–21:30 Tuesday08:00–21:30 Wednesday08:00–21:30 Thursday08:00–21:30 Friday08:00–21:30 Saturday08:00–21:30 Sunday08:00–21:30

Available: Delivery, Takeout

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