Seemor

Kisses & Cupcakes (Vegan Bakery)A-?Proceed Cautiously

Name: Kisses & Cupcakes (Vegan Bakery)
Address: Kensington Mall, W8 W8 7RG, W8 W8 7RG, United Kingdom
Rating: 4.5

Kensington Mall, W8 W8 7RG · Cupcake shop, Home health care service, Vegetarian cafe and deli · 4.5/5 Google (79 reviews)

Delivery

A beloved vegan cupcake bakery with standout flavors and artistry, but confusing location and inconsistent service may frustrate some.

Why it gets an A-? for overall quality

Preliminary Grade: This restaurant has only 79 reviews, which is below our 50-review minimum for reliable grading. This grade should be considered preliminary until more reviews are available. Kisses & Cupcakes earns its A- grade through exceptional food quality and stunning artistic presentation that consistently delight customers. Solid consistency and strong repeat loyalty underscore reliable execution. However, the collection-only model limits destination appeal, and recent service inconsistencies alongside an allergen communication incident prevent grade A territory—this is a specialized bakery excelling within its format, not a full-service establishment.

Restaurant Summary

Kisses & Cupcakes is a vegan bakery that has won the hearts of Londoners and beyond with its artfully crafted cupcakes and personalized service. While you won't find a traditional storefront to browse, what you will discover is a bakery that delivers on flavor, creativity, and attention to detail. Customers rave about the moist, flavorful cupcakes and the stunning custom designs that make every event feel special. Whether it's a birthday, wedding, or just a craving for something sweet, this bakery has become a go-to for those seeking plant-based indulgence.The culinary approach here is creative and flexible, with a menu that spans classic favorites like red velvet to inventive flavors such as passionfruit martini and tequila rose. The bakery is especially adept at accommodating dietary needs, offering gluten-free options that even non-vegans enjoy. Orders are placed online or via WhatsApp, with collection or delivery as the primary fulfillment methods—so don't expect a sit-down experience or a bustling shopfront.For families with kids, Kisses & Cupcakes is a hit. Reviews frequently mention children's birthday parties and school events, with kids loving the fun flavors and colorful designs. The menu (as described in reviews) is full of approachable, kid-friendly options, and the bakery's flexibility makes it easy to customize for picky eaters or dietary restrictions. Just be aware: if you're hoping for a traditional bakery visit, you'll need to adjust your expectations—this is a collection/delivery-only operation.

At a Glance

Cupcakes are consistently praised for flavor, freshness, and beautiful presentation.
Excellent for birthdays, weddings, and special events—custom designs are a standout.
Strong vegan and gluten-free options, with high flexibility for dietary needs.
No physical shopfront—collection point can be hard to find and causes confusion.
Some negative experiences with communication and problem resolution.

What Sets It Apart

vegan_cupcakes
custom_designs
event_catering

What People Love

The cupcakes taste as good as they look—moist, flavorful, and always fresh
Custom designs that make every event feel special
Owner's willingness to accommodate last-minute and personalized requests
Reliable vegan and gluten-free options that impress even non-vegans
Strong sense of loyalty—many repeat customers for family celebrations

Points of Concern

Some customers struggled to find the collection point due to confusing or outdated address information
A few reports of unresponsive or abrupt communication, especially when resolving problems
Rare but serious complaints about allergen handling and lack of refunds for order issues
No physical shopfront—expect a delivery or collection-only experience

Service & Dining Experience

Service StyleHybrid Average Cost£15-£25 (for larger custom orders or event cakes, inferred from reviews) per person ReservationsNot required

What to Order

Try the Red Velvet and Passionfruit Martini cupcakes for a mix of classic and creative flavors.
Request gluten-free options if needed—reviews suggest they're excellent.
For large events, communicate your needs clearly and confirm collection details.

Perfect For

Ordering show-stopping cupcakes for birthdays or weddings
Vegan or gluten-free eaters seeking delicious treats
Last-minute event planners needing fast turnaround
Anyone wanting personalized, creative baked goods delivered

Location Insights

Area: Trendy, residential, and cosmopolitan area popular with families and young professionals; strong focus on boutique shops and independent food businesses.

Safety: Generally very safe, well-maintained, and busy during the day; high foot traffic and good lighting.

Nearby: Surrounded by other cafes, bakeries, and boutique shops; close to residential streets and local schools.

KensingtonSophisticated dining scene with elegant restaurants, boutique cafes, and refined culinary establishments catering to an upscale clientele. The area features a mix of traditional and contemporary dining experiences with a focus on quality and presentation

Kensington MallExclusive shopping and dining precinct with premium restaurants and gourmet establishments targeting discerning diners and luxury-oriented consumers

Practical Information

Opening Hours

Monday09:00–17:00 Tuesday09:00–17:00 Wednesday09:00–17:00 Thursday09:00–17:00 Friday09:00–17:00 Saturday09:00–17:00 Sunday09:00–17:00

Available: Delivery

View full analysis on Seemor →