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Madrid › Madrid › New York Burger, Pso Castellana 89
New York Burger, Pso Castellana 89B+Worth Trying
P.º de la Castellana, 89, Tetuán, 28046 Madrid, Spain
· Restaurant, Hamburger restaurant
· 4.6/5 Google (9967 reviews)
Reservations · Delivery · Takeout · Outdoor seating
Smoke-kissed American-style burgers with lots of choice and engaged service; peak-time waits and occasional doneness or service lapses mean best experiences come off-peak.
Why it gets a B+ for overall quality
New York Burger delivers solid neighborhood dining through strong food quality—smoky, juicy burgers and tender brisket earn consistent praise—and engaged, friendly service with memorable staff. However, inconsistent execution at peak times, including occasional doneness errors and isolated safety concerns, prevents grade A territory. The casual Castellana location offers convenient, reliable dining without the distinction of the area's premier burger destinations.
Restaurant Summary
Big grills and slow smokers set the tone on Castellana, where the room feels warm and bustling and servers like Felipe and Daniel get name-checked for friendly attention. As one guest put it, "the smoky burger hit the spot," though at busy hours waits can stretch and orders sometimes stagger. Overall it reads as a polished but casual American burger-and-ribs house. The cooking leans classic Americana with a smokehouse edge rather than theatrics: brisket tacos, full racks of ribs, and signature burgers like Chelsea Truffle. There are thoughtful touches—Korean-style wings, quinoa-based green burgers—but the heart of the menu is juicy patties, crisp fries, and sweet finishes like cheesecake. Families are well covered: a dedicated kids menu with burger, nuggets, or hot dog includes fries, a drink, and ice cream. Gluten-free buns and vegan patties exist, but highly sensitive diners should ask detailed questions due to a few cross-contact complaints.
At a Glance
- Smoky, juicy burgers and tender brisket are consistent crowd-pleasers
- Engaged, friendly table service with frequent staff shout-outs
- Peak-time waits of 40-60 minutes and occasional doneness errors
- Isolated gluten cross-contact and raw patty reports
- Groups of 8-10 may face cramped seating and slow coordination
What Sets It Apart
- in-house smoking of meats
- broad gluten-free and vegan availability
- kids menu included dessert
What People Love
- That first bite of smoky, juicy beef
- Crispy fries that actually stay crisp
- Servers who check in without hovering
- A menu broad enough to please a mixed group
- Reliable desserts like cheesecake and brownies
Points of Concern
- Peak crowds can lead to 45-60 minute kitchen delays and mixed-up orders
- A few reports of undercooked patties and cold plates during busy service
- Gluten-free options exist, but cross-contact reported by isolated reviewers—confirm procedures if highly sensitive
- Review patterns show staff shout-outs that may emphasize service positivity more than average experience
Service & Dining Experience
Service StyleTable Service
Average Cost€34-48 per person
ReservationsRecommended
What to Order
- Pair wings (€11.95) with a mid-price burger (€15.95) and share cheesecake (€6.95) for balanced value
- Ribs half-portion (€15.95) plus fries works for lighter appetites
Perfect For
- Casual burger nights with friends
- Work lunches near Castellana
- Game-day bites with smoky meats
- Families seeking a straightforward kids menu
Location Insights
Area: Business-centric Castellana avenue with offices and shopping; caters to workers, shoppers, and visitors.
Safety: Well-trafficked, well-lit arterial corridor; feels safe with steady footfall day and evening.
Nearby: Near Nuevos Ministerios transport hub, offices, retail, and other chain restaurants and cafes.
TetuánTetuán is a diverse and densely populated neighborhood characterized by a mix of residential blocks, local shops, and a growing number of eateries. The dining scene is varied, ranging from traditional Spanish taverns to international fast-casual spots, catering mostly to local residents and office workers.
Practical Information
Opening Hours
Monday13:00–00:00
Tuesday13:00–00:00
Wednesday13:00–00:00
Thursday13:00–00:00
Friday13:00–00:00
Saturday13:00–00:00
Sunday13:00–00:00
Available: Reservations, Delivery, Takeout, Outdoor seating
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