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Sticks'n'SushiB+Worth Trying

Name: Sticks'n'Sushi
Address: Southern Terrace, Ariel Way, London W12 7GB, London, United Kingdom
Rating: 4.5

Southern Terrace, Ariel Way, London W12 7GB · Sushi restaurant, Japanese restaurant, Restaurant · 4.5/5 Google (401 reviews)

Reservations · Delivery · Takeout

Stylish sushi-and-skewers chain outpost delivering fresh rolls and polished vibe with occasional service inconsistency and premium pricing.

Why it gets a B+ for overall quality

Sticks'n'Sushi delivers solid neighborhood dining with strong sushi execution and attractive modern design, but inconsistent service and kitchen reliability prevents a higher grade. The convenient Westfield location suits casual shopping-district dining rather than destination appeal, and premium pricing with moderate portions limits value perception. Worth visiting for fresh sushi and friendly staff, though expect occasional service hiccups.

Restaurant Summary

Set along Westfield's terrace, this spot blends sleek minimal design with a buzzy shopping-district energy. Guests praise friendly, named servers and describe sushi that tastes fresh and looks like the menu photos. Some nights hum, others drag a bit—one diner put it simply: "service started great, then slowed once shifts changed." However, there are moderate authenticity concerns suggesting patterns worth noting but not disqualifying. The culinary approach leans contemporary Japanese with fusion touches: sushi first, sticks second. Rolls and tataki get consistent love, while several diners found the skewers muted or over-sauced. Expect premium ingredients—truffle ponzu, wagyu tartare, even caviar add-ons—delivered in a polished, chain-proven format rather than high-wire gastronomy. Ideal if you want reliable sushi in a stylish setting after shopping, less so for purists chasing omakase-level finesse. Families are welcome. Reviews cite a kids menu, high chairs, and staff who are accommodating at calmer times. Children often go for simple maki and chicken or salmon sticks, plus miso soup. That said, allergy handling felt inconsistent in a few reports—double-check sauces and dips, and confirm substitutions. Portions are moderate and pricing is premium, so budget accordingly if little diners experiment beyond basics.

At a Glance

Fresh, well-liked sushi with standout beef tataki
Stylish setting with helpful, personable servers
Service inconsistencies including missed items and slow pacing
Premium pricing with moderate portions
Allergy handling reported as inconsistent by several diners

What Sets It Apart

photo_guided_menu
broad_sushi_and_skewers_dual_focus
quiet_upstairs_zone

What People Love

Feeling looked after by upbeat servers
Clean, modern design that feels special
Photo-led menu that makes ordering easy
Sushi that tastes fresh and consistent across visits

Points of Concern

Sticks can be underwhelming compared with sushi; several diners preferred raw offerings
Service lapses: missing set items, long waits, or billing friction on busy nights
Allergy and substitution handling inconsistent—verify ingredients and policy before ordering
Pricing is high for portions; sets may still leave some diners wanting more

Service & Dining Experience

Service StyleTable Service Average Cost£48-66 per person ReservationsRecommended

What to Order

Build around sushi and tataki; add one or two hot starters like Kani Korokke or Ebi Bites; finish with Cheri fondant if you like warm-cold contrasts.

Perfect For

Post-shopping sushi with friends
Casual birthday or date night
Family lunch with a kids menu
Mixed groups where not everyone wants raw fish

Location Insights

Area: Modern retail and entertainment hub centered on Westfield London; attracts shoppers, families, and casual date-night diners.

Safety: Busy, well-lit commercial zone with mall security and high foot traffic; generally safe.

Nearby: Adjacent to Shepherd's Bush/White City stations, cinema, major retail; many dining competitors on Southern Terrace.

White CityA rapidly transforming area with modern developments, close proximity to major media facilities like BBC, and emerging dining and entertainment scenes.

WestfieldA contemporary urban zone centered around the large Westfield Shopping Centre, featuring diverse dining options and modern urban infrastructure.

Practical Information

Opening Hours

Monday12:00–23:30 Tuesday12:00–23:30 Wednesday12:00–23:30 Thursday12:00–00:30 Friday12:00–00:30 Saturday11:30–00:30 Sunday11:30–23:30

Available: Reservations, Delivery, Takeout

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