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Hotline 5 | Smash BurgerB+Worth Trying

Wiedner Hauptstraße 111, 1050 Wien, Austria · Hamburger restaurant, Restaurant · 4.5/5 Google (2925 reviews)

Reservations · Delivery · Takeout · Outdoor seating

Lively smash-burger spot with showy cheese ring and big portions; great burgers, mixed fries, cash-only policy, and occasional service delays—go for the signature burgers and bring cash.

Why it gets a B+ for overall quality

Hotline 5 delivers solid burger-focused dining with strong food quality and friendly, attentive service that earn a grade B+ standing. However, inconsistent execution on fries and timing during peak hours prevents higher grades, and the cash-only policy creates practical friction for modern diners. The lively Wiedner Hauptstraße location and generous portions make it competitive with Vienna's better neighborhood burger spots, though it lacks the polish or distinction of premier dining destinations.

Restaurant Summary

Set on Wiedner Hauptstraße, this spot buzzes with lively, casual energy and beach-club tunes. Servers are often friendly and quick, helping tourists order with ease. As one diner put it, the burger was “juicy and filling,” though a few found the fries inconsistent and timing uneven when the room fills up. The cooking leans classic comfort over flash: thin, seared patties, melty American cheese, and a dramatic cheese ring pour for extra indulgence. Most praise the Farmhouse and house signature builds, with rich sauces and generous portions that feel worth the money for Vienna. Sides run the gamut from truffle fries to wings; occasional reports mention soggy fries or a too-heavy hand with sauce, so tailor your order. Families will find it straightforward: kid-friendly staples like plain cheeseburgers, nuggets, tenders, fries, and shakes are all here. Veggie options (halloumi, falafel, Camembert) exist but can be hit-or-miss in heft. Reality check: it is a burger-first menu, so picky eaters are safe, but strict vegans have limited mains beyond starters.

At a Glance

What Sets It Apart

What People Love

Points of Concern

Service & Dining Experience

Service StyleTable Service Average Cost€28-38 per person ReservationsRecommended

What to Order

Perfect For

Location Insights

Area: Urban, mixed residential and commercial boulevard with steady local foot traffic and some visitors.

Safety: Generally safe, well-lit main street environment with regular activity.

Nearby: Close to tram lines, small shops, cafes; not in a heavy tourist core but accessible.

MargaretenMargareten is a lively, residential district with a blend of historic buildings and modern developments. It offers a variety of dining options from casual eateries to trendy cafes, reflecting a diverse and approachable culinary scene.

Practical Information

Opening Hours

Monday11:00–22:30 Tuesday11:00–22:30 Wednesday11:00–22:30 Thursday11:00–22:30 Friday11:15–23:00 Saturday11:15–23:00 Sunday11:00–22:30

Available: Reservations, Delivery, Takeout, Outdoor seating

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