Very good Neapolitan-style pizza with a pleasant garden, app-based ordering, and a 15% service charge; quality can wobble at busy times and service pace varies.
Zappi Napoletana delivers solid neighborhood dining with well-crafted Neapolitan pizzas and an attractive garden setting, but inconsistent execution under load and service gaps during peak hours prevent a higher grade. Recent trends show increasing complaints about wait times and service charges, positioning it as a capable casual spot rather than a destination pizzeria.
One caveat: Pricing is genuinely expensive (15% service charge) which may surprise casual diners