Solid food-court poutine and fries with unusually friendly staff; watch for occasional stingy toppings and service hiccups at rush times.
New York Fries Eaton Centre delivers solid fast-casual execution with genuinely friendly, proactive service and crispy fries paired with rich gravies that justify its strong Google rating. However, portion variability and occasional cold or undercooked items prevent a higher grade, while the food-court setting and lack of destination appeal keep it firmly in neighborhood-favorite territory rather than a must-visit establishment.
One caveat: Portion control policies can feel stingy when sauce or cheese seems light