Creative, very sweet, giant cookies with rotating flavors; great as a treat or gift, but service and delivery consistency at this location can be hit-or-miss.
Crumbl delivers appealing cookie quality with creative rotating flavors and generous portions, but inconsistent baking—ranging from raw centers to overbakes—undermines reliability. Service varies noticeably, and recent complaints about late-night interactions and delivery delays suggest declining execution. As a grab-and-go dessert stop in a convenient Wicker Park location, it's worth a visit for the novelty, but inconsistency and service gaps prevent a stronger recommendation.
One caveat: Some cookies arrive underbaked or overbaked depending on batch and timing