Creative Japanese spot in South Loop with fresh sushi and ramen, reasonable prices, and lively vibe, but service consistency and occasional quality lapses warrant tempered expectations.
Umai delivers competitive neighborhood Japanese dining through strong food quality featuring fresh sushi and creative rolls at reasonable prices, supported by generally attentive service and appealing modern design. However, inconsistent execution on certain dishes like katsu and occasional service lapses during peak hours prevent a higher grade, while isolated food safety reports add caution to an otherwise solid profile.
One caveat: Service can be inattentive or slow when packed; a few guests reported feeling overlooked