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Ciudad de México › Polanco › Starbucks
StarbucksCMixed Bag
Av. Pdte. Masaryk 39, Chapultepec Morales, Polanco V Secc, Cuauhtémoc, 11560 Ciudad de México, CDMX, Mexico
· Cafe, Brunch restaurant, Coffee store
· 4.5/5 Google (3855 reviews)
Delivery · Takeout · Outdoor seating
Destination Starbucks in Polanco with striking multi-level space and rooftop; coffee consistency and service vary, so come for the setting more than the brews.
Why it gets a C for overall quality
This Starbucks location delivers a stunning architectural experience in a restored mansion with rooftop views—a genuine destination for ambiance seekers and remote workers. However, the grade reflects significant operational inconsistencies: frequent order errors and temperature issues, extended wait times during peak hours, and inconsistent coffee quality undermine what should be a premium experience. You're paying for the exceptional setting, not reliable specialty coffee execution.
Restaurant Summary
Set in a restored mansion on Masaryk, this three-level Starbucks feels grand and beautifully designed, with stained glass, copper accents, and a tranquil rooftop. Reviewers gush that the space is a pleasure to linger in, noting it is ideal for work or meetups. A few mention maintenance hiccups like beeping alarms and occasional crowd chaos during rushes. The menu is classic Starbucks: lattes, cold brew, and sweet Frappuccinos with seasonal twists rather than chef-driven creativity. Prices land on the higher side for CDMX, but many say you are paying for the setting over the coffee. Expect reliable chain flavors with sporadic execution slips; if you care deeply about specialty coffee, consider nearby independents for the brew and come here for the space. Families will find it approachable with pastries and sweet drinks kids recognize, like chocolate drinks and vanilla-leaning blends. There is no kids menu, but simple items like chocolate caliente and apple strudel suit younger palates. Seating is abundant, though strollers may be easier on lower floors than the rooftop.
At a Glance
- Stunning multi-level space with rooftop and meeting rooms
- Reliable Wi-Fi and many seating options for work
- Long waits and order errors during peak times
- Coffee quality and temperature inconsistencies
- Valet parking complaints and pricing disputes
What Sets It Apart
- multi_level_rooftop_space
- historic_house_setting
- meeting_rooms_with_wifi
What People Love
- the beautiful historic house setting
- the peaceful rooftop terrace
- plenty of nooks and meeting rooms
- consistent Wi-Fi and space to spread out
- familiar Starbucks menu comforts
Points of Concern
- Order mix-ups and slow fulfillment reported, especially mornings and weekends
- Some drinks arrive at wrong temperature or with off flavors
- Maintenance and cleanliness complaints appear sporadically (restrooms, alarm beeps)
- Valet parking pricing and disputes frustrate drivers
Service & Dining Experience
Service StyleCounter With Seating
Average Cost$190-$280 per person
ReservationsNot required
What to Order
- Stick to mid-priced cold brew or lattes ($74-$89) plus a pastry ($81) for best value
- Avoid complex customizations at peak hours to reduce errors
Perfect For
- coworking afternoons on the rooftop
- casual coffee meetups in Polanco
- tourist strolls on Masaryk needing a Wi-Fi pit stop
- rainy-day remote work with reliable seating
Location Insights
Area: Upscale Polanco avenue with luxury retail and offices; attracts professionals, shoppers, and visitors.
Safety: Generally safe, high foot traffic and security presence; occasional reports of disruptive solicitors.
Nearby: Near Masaryk boutiques, galleries, and restaurants; office buildings and hotels within walking distance.
PolancoPolanco offers a sophisticated dining scene with a mix of international cuisines, trendy cafes, and fine dining establishments. The area is vibrant yet polished, catering to upscale clientele and visitors seeking premium experiences.
Chapultepec MoralesChapultepec Morales is a sub-area within Polanco known for its blend of residential and commercial spaces, featuring boutique shops, cafes, and coworking spots. It has a lively yet refined atmosphere popular with locals and visitors alike.
Practical Information
Opening Hours
Monday06:00–22:00
Tuesday06:00–22:00
Wednesday06:00–22:00
Thursday06:00–22:00
Friday06:00–22:00
Saturday07:00–21:00
Sunday07:00–21:00
Available: Delivery, Takeout, Outdoor seating
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