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Tim Hortons Gran SurCWorth Trying

Anillo Perif. 5550, Pedregal de Carrasco, Coyoacán, 04700 Ciudad de México, CDMX, Mexico · Cafe · 4.9/5 Google (1569 reviews)

Delivery · Takeout

Modern cafe-bakery for coffee, donuts, and light sandwiches with cowork-friendly space; strong positives but recurring service speed and cleanliness complaints, especially for delivery and busy hours.

Why it gets a C for overall quality

Tim Hortons Gran Sur delivers reliable cafe basics—coffee and donuts earn consistent praise—and maintains a spacious, modern setting that appeals to remote workers and shoppers. However, quality swings noticeably between visits, with service ranging from friendly and fast to slow and inattentive, and operational concerns like temperature control and cleanliness inconsistency limiting its appeal. It's a convenient neighborhood stop rather than a destination.

Restaurant Summary

Inside the Gran Sur mall, this cafe-bakery feels modern and spacious with free Wi‑Fi and even a meeting room for small groups. Reviews praise the friendly vibe when things click, with one guest noting, "staff were welcoming and the place spotless," though others report slow lines and cold A/C on busy days. Cooking leans classic cafe: donuts, Timbits, and simple sandwiches with a comfort-first approach rather than culinary fireworks. Coffee and glazed donuts get the most love, while breakfasts and hot chocolate can swing from satisfying to bland. It suits shoppers and remote workers who value convenience over complexity. Families are fine here: kids gravitate to Timbits and glazed donuts, plus grilled cheese and mild breakfast sandwiches. There is no kids menu, but plenty of familiar options. Portions skew modest, so consider combos if appetites run big.

At a Glance

What Sets It Apart

What People Love

Points of Concern

Service & Dining Experience

Service StyleCounter With Seating Average Cost$190-$260 per person ReservationsNot required

What to Order

Perfect For

Location Insights

Area: Large shopping center setting serving students, shoppers, and office workers; practical and busy on weekends.

Safety: Mall environment with steady foot traffic and security; generally safe and well lit.

Nearby: Inside/adjacent to Gran Sur mall; near pharmacies and retail; ample parking via mall garages.

Pedregal de CarrascoPedregal de Carrasco is a primarily residential neighborhood within Coyoacán, characterized by quiet streets and family-oriented living. Dining options here tend to be casual and local, with a mix of quick service and traditional Mexican eateries catering to everyday needs.

Practical Information

Opening Hours

Monday07:00–22:00 Tuesday07:00–22:00 Wednesday07:00–22:00 Thursday07:00–22:00 Friday07:00–22:00 Saturday07:00–22:00 Sunday07:00–22:00

Available: Delivery, Takeout

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