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Ciudad de México › Polanco › Tommy Pizzas
Tommy PizzasBWorth Trying
Av. Pdte. Masaryk 249, Polanco, Polanco IV Secc, Miguel Hidalgo, 11510 Ciudad de México, CDMX, Mexico
· Pizza restaurant
· 4.5/5 Google (2712 reviews)
Reservations · Delivery · Takeout · Outdoor seating
Neighborhood pizza spot on Masaryk with thin-crust pies and Mexican-influenced toppings; dine-in is lively, but service consistency and delivery reliability are recurring pain points.
Why it gets a B for overall quality
Tommy Pizzas delivers reliable casual pizza dining with solid food quality anchored by praised thin-crust pies and the popular al pastor option, plus a prime Masaryk location that draws steady crowds. However, inconsistent execution across service and delivery, combined with food safety concerns and a notable uptick in service and delivery complaints in 2024-2025, prevents higher-grade territory. Best suited for quick neighborhood visits rather than special occasions.
Restaurant Summary
On Masaryk, Tommy Pizzas feels lively and casual, with thin-crust pies and a steady buzz from shoppers and bar-hoppers. One diner summed it up: "Great spot to scratch the pizza itch in Polanco." Service can be hit or miss, and delivery experiences vary. The cooking leans classic with Mexican-influenced toppings like al pastor alongside four-cheese and margarita standards. Expect reliable crowd-pleasers more than culinary theatrics, though the dessert pizzas surprise some guests in a good way. Portions are decent for sharing, and pricing reflects the prime location. Families fare well thanks to familiar pizzas, pasta, and simple desserts. Kids who like straightforward flavors will find options, but be aware of occasional policy enforcement on drinks and inconsistent allergy handling. If you need a kids menu, ask—there is no explicit mention on the menu.
At a Glance
- Thin-crust pies with popular al pastor option
- Prime Masaryk location with lively vibe
- Delivery delays and temperature issues reported
- Problem resolution and allergy handling inconsistencies
- Pricing confusion on split pizzas reported
What Sets It Apart
- mexican_inspired_pizzas
- dessert_pizzas
- masaryk_street_location
What People Love
- Crisp thin crust
- Mexican-style toppings like al pastor
- Dessert pizzas for a fun finish
- Lively setting with beers
Points of Concern
- Delivery reliability issues: long delays and cold arrivals mentioned by several diners
- Food safety concerns: a few reports of hair in food and perceived dirtiness
- Service friction: seating refusals and rigid policies on drinks-only tables
- Allergy handling: request mishandled and not remade properly in one account
Service & Dining Experience
Service StyleTable Service
Average Cost$330-$470 per person
ReservationsRecommended
What to Order
- Leverage vegetarian options like Margarita, Romana, and Cuatro Quesos
- If sensitive to spice, ask to ease jalapeños or rajas on specialties
Perfect For
- Casual dinner after shopping on Masaryk
- Groups wanting easy-to-share pizzas
- Families with kids who like simple flavors
- Visitors seeking local-twist pizzas
Location Insights
Area: Upscale shopping and dining corridor attracting business diners, locals, and visitors; outdoor cafe energy.
Safety: Generally safe and well-patrolled with strong foot traffic and lighting.
Nearby: Masaryk boutiques, bars, and restaurants; offices and luxury retail create steady demand.
PolancoPolanco offers a sophisticated dining scene with a mix of fine dining restaurants, trendy casual eateries, and international cuisine. The neighborhood is characterized by its safe, polished atmosphere and attracts diners looking for quality and style in a cosmopolitan setting.
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Practical Information
Opening Hours
Monday11:30–23:00
Tuesday11:30–23:30
Wednesday11:30–23:00
Thursday11:30–23:00
Friday11:30–23:30
Saturday12:20–23:30
Sunday11:30–23:00
Available: Reservations, Delivery, Takeout, Outdoor seating
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