Lavish hotel buffet with huge variety and standout desserts, but quality is uneven and recent reports cite mushy lobster and theme/menu changes; great for selection and families, weak for consistency at this price.
Cafe TOO delivers solid buffet dining with exceptional setting appeal inside Island Shangri-La and strong service attentiveness, but inconsistent food quality—particularly in signature seafood dishes—prevents a higher grade. Recent reviews document decline in lobster freshness and toro portions, and theme-night variability means quality swings with availability. Best suited for families seeking variety and casual dining rather than those prioritizing premium seafood execution.
Set inside Island Shangri-La, cafe TOO feels polished and bustling, with seasonal decor that draws families and hotel guests. Diners praise the variety and swift plate clearing, while one summed it up as huge selection, mixed execution. Recent comments note queues at popular stations and occasional stock-outs, so timing matters. The cooking spans a broad hotel-buffet spectrum: sashimi and steamed lobster when featured, roasts, noodle and congee bars, dim sum, salads, and a dessert corner that many call the highlight. Theme nights rotate (Japanese, seafood), which keeps things interesting but also means availability and quality can swing. Expect crowd-pleasing variety over chefly theatrics, with value hinging on freshness at the marquee stations. Families do well here: there is kids pricing, approachable options like noodles, congee, dim sum, and lots of sweets. That said, children who only eat very simple foods may prefer the safer stations and fruit; communicate early if you need hot drinks or high chairs, and arrive on the early side to avoid queues.
Area vibe: Upscale mixed-use complex at Pacific Place, business and luxury retail crowd with hotel traffic.
Safety: Very safe, well-lit, premium mall and hotel environment with steady foot traffic.
What's nearby: Inside Island Shangri-La at Pacific Place; near Admiralty MTR, high-end shops, offices, and other hotel buffets.
Dress smart casual, reserve for peak times, and be prepared for rotating themes and possible stock-outs of popular seafood.
An upscale hotel buffet with festive decor and a busy, energetic vibe that can get crowded at the stations.