Cat-forward cafe with lots of friendly felines, clean space, creative fusion comfort food, great lunch value, but inconsistent service, crowding, and kid management issues.
URBAN Cafe delivers a distinctive cat-cafe experience with exceptional value and a clean, spacious setting that justifies visits for the novelty and animal interaction. However, food quality ranges from decent to salty or pre-made, service becomes slow and inattentive during busy periods, and order accuracy issues undermine reliability—limiting appeal beyond the cat experience itself. Best suited for casual, off-peak visits prioritizing feline companionship over culinary consistency.
The room feels bright and spacious, with dozens of friendly cats weaving between tables while staff outline house rules. Many diners praise the clean and odor-free space and value-driven lunch sets, though peak hours can feel crowded and noisy. A typical comment: "We stayed two hours, played with many cats, and paid less than expected." The cooking leans toward playful fusion comfort—think Peking duck pizza, miso orecchiette, eel burgers—alongside familiar pasta, fries, and desserts. Food quality ranges from decent to very good for the price; some dishes can be salty or pre-made at busy times. Come for relaxed cat time and straightforward bites rather than culinary fireworks. Families find plenty to like: no entry fee, many cats, and a menu full of kid-friendly picks like pizza, pasta, and fries. That said, parental supervision matters; several reviews note limited enforcement when kids chase or grab cats. If your child needs quiet, consider weekday off-peak times.
Area vibe: Busy commercial district mall setting attracting families, students, and office workers; practical and lively rather than scenic.
Safety: Well-trafficked mall environment with good general safety and maintenance; crowds common on weekends.
What's nearby: Inside Lai Sun Commercial Centre; near retail, offices, and MTR access in Cheung Sha Wan/Lai Chi Kok corridor.
Go for the fusion pizzas or a lunch set if you want the best combo of novelty and value.
It’s a casual, cat-centric spot with a 120-minute limit and bargain lunch sets, but prepare for crowds and occasional service hiccups.
Expect a bright, cat-filled cafe that’s lively and family-oriented, especially on weekends.