Lively all-day brasserie for brunch classics and cocktails with generally friendly service, but inconsistent execution and a few serious service and food safety outliers; costs sit mid-range for Kensington.
Balans Kensington delivers reliable brunch comfort with strong food quality in breakfast classics and generally attentive service, supported by a convenient high street location. However, execution varies noticeably across dishes and service periods, and repeated reports of undercooked chicken create legitimate safety concerns that prevent a higher grade. Best experienced for breakfast rather than as a destination restaurant.
One caveat: Food safety concerns tied to several undercooked chicken incidents over multiple years