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Ben's CookiesB+Worth Trying

Name: Ben's Cookies
Address: 13A The Piazza, London WC2E 8HD, London, United Kingdom
Rating: 4.6

13A The Piazza, London WC2E 8HD · Cookie shop, Cafe · 4.6/5 Google (1209 reviews)

Delivery · Takeout

Ben's Cookies delivers consistently delicious, gooey cookies in Covent Garden, with a cult following and a few service hiccups—worth it for sweet lovers, but not for those seeking a sit-down cafe.

Why it gets a B+ for overall quality

Ben's Cookies delivers exceptional food quality with consistently fresh, gooey cookies that justify its Covent Garden institution status. The iconic central location and efficient service keep crowds moving, but mixed service attentiveness and the no-seating takeaway format prevent a higher grade. For cookie enthusiasts seeking a quick, high-quality treat, it's a reliable destination.

Restaurant Summary

Ben's Cookies is a Covent Garden institution, drawing crowds with the irresistible aroma of freshly baked cookies and a display case packed with gooey, chocolate-studded treats. The shop is small and strictly takeaway, but what it lacks in seating it makes up for in flavor—think cookies with crisp edges, molten centers, and generous chunks of chocolate or nuts. The queue can snake out the door, but the efficient staff keeps things moving, and the reward is a cookie that's often still warm from the oven.The culinary approach here is classic comfort food, executed with a focus on freshness and quality ingredients. While the menu sticks to tradition—milk chocolate chunk, white chocolate macadamia, and double chocolate chunk are perennial favorites—there are occasional creative twists like matcha or vegan chocolate chunk. This is a paradise for anyone with a sweet tooth, but those seeking a sit-down cafe or savory options will need to look elsewhere.For families, Ben's Cookies is a hit: kids love the simple, sweet flavors, and parents appreciate the generous portion sizes. The menu is packed with options that appeal to all ages, and the lack of seating is offset by the fun of grabbing a box to share while exploring Covent Garden. If you're after a quick, delicious treat that will please everyone from toddlers to grandparents, this is a safe bet.

At a Glance

Gooey, freshly baked cookies with classic and creative flavors.
Efficient, fast-moving service even during busy times.
Kid-friendly menu with options for vegan customers.
No seating—strictly takeaway.
Occasional reports of rude staff or inconsistent service.

What Sets It Apart

fresh_baked_cookies
central_covent_garden_location
box_deals
souvenir_tins

What People Love

The melt-in-your-mouth texture and generous chocolate chunks
The nostalgic, comforting flavors that remind them of home
The excitement of trying new or seasonal cookie varieties
The fun of sharing a box with friends or family
The central, iconic Covent Garden location

Points of Concern

No seating—plan to take your cookies to go.
Some customers report staff can be brusque or unfriendly, especially during busy times.
Occasional complaints about cookies being too sweet or not served warm.
A few isolated reports of hygiene lapses at the counter.

Service & Dining Experience

Service StyleCounter With Seating Average Cost£7.00-12.50 per person ReservationsNot required

What to Order

Try the box deal for best value and variety.
Vegan customers should ask for the vegan chocolate chunk cookie.
Souvenir tins are a fun add-on for gifts.

Perfect For

Grabbing a sweet treat while exploring Covent Garden
Tourists seeking a London food souvenir
Families looking for a kid-approved snack
Cookie lovers on the hunt for the perfect gooey center

Location Insights

Area: Bustling, tourist-friendly, and lively; Covent Garden is a central London hotspot known for shopping, street performers, and a vibrant mix of locals and visitors.

Safety: Very safe, high foot traffic, well-lit, and well-maintained; popular with families and tourists.

Nearby: Surrounded by shops, theaters, cafes, and major attractions; easy access to public transport and pedestrian zones.

Covent GardenA bustling, cosmopolitan area with a rich theatrical and culinary heritage, featuring a mix of high-end restaurants, casual dining, and historic venues. The neighborhood offers a dynamic dining environment with international cuisine and trendy eateries.

PiazzaThe historic Covent Garden Piazza is a central hub with elegant architecture, street performances, and a concentration of restaurants and boutique establishments.

Practical Information

Opening Hours

Monday10:00–20:00 Tuesday10:00–20:00 Wednesday10:00–20:00 Thursday10:00–20:00 Friday10:00–20:00 Saturday10:00–20:00 Sunday11:00–19:00

Available: Delivery, Takeout

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