A lively Soho Thai chain that still delivers plenty of crowd-pleasing dishes and quick service, but the shared-table setup, occasional service lapses, and uneven authenticity/value make it more of a convenient go-to than a destination splurge.
Busaba Soho delivers solid neighborhood dining through reliable core dishes like pad Thai and duck noodles and excellent central London positioning for pre-theatre meals. However, quality variation on certain items and inconsistent service attention prevent it from reaching higher standards. Best suited for casual group dinners and first-time Thai diners rather than those seeking authentic or exceptional execution.
One caveat: Some diners feel the food has become less generous and less consistent over time, especially on noodles and portion size.