Warm Mayfair spot for Italian focaccia sandwiches and small plates with friendly, hands-on service; good quality, moderate prices for area, but a few complaints on coffee, VAT clarity, and isolated service issues.
Focaccia Factory delivers reliable quality through excellent focaccia execution and premium Italian ingredients, paired with genuinely attentive owner-led service that creates a welcoming neighborhood experience. Shepherd Market charm and cozy ambiance enhance appeal, though modest space and occasional consistency notes prevent grade A territory. While moderate review authenticity concerns create some uncertainty in assessment, core dimensional performance—strong food quality, friendly service, and solid value for Mayfair—supports confident recommendation for those seeking quality Italian sandwiches and casual dining.
One caveat: Coffee quality criticized as weak by multiple diners