Cozy neighborhood Japanese spot with fresh sushi and comforting hot dishes at fair prices; mostly excellent experiences with occasional service-charge disputes and rare quality misses.
Hotaru earns its A- grade through strong food quality anchored by fresh sashimi and signature miso pork belly, paired with attentive, genuine service that makes the experience flow smoothly. Consistency shows occasional variation in execution, and the modest, cozy setting lacks destination appeal, preventing a higher grade. For a neighborhood Japanese spot in Southwest London, it delivers reliable quality and good value that keeps locals returning.
One caveat: Service charge disagreements have escalated for some, impacting the experience