A big, classic Cantonese dim sum destination near Baker Street with strong food highs, generous portions, and a polished room, but service consistency and bill accuracy issues keep it from being a slam dunk.
Phoenix Palace delivers very good food quality anchored by reliably praised dim sum, roasted duck, and seafood, but inconsistent execution and service swings prevent a higher grade. A credibility gap from mixed Google ratings and occasional quality lapses, combined with uneven attentiveness, keeps this accomplished Cantonese restaurant from reaching grade A territory despite its strong traditional setting and loyal following.
One caveat: Some diners report salty or bland dishes, especially on less successful visits