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Pizza ExpressB-Worth Trying

Name: Pizza Express
Address: 9-12 Bow St, London WC2E 7AH, London, United Kingdom
Rating: 4.2

9-12 Bow St, London WC2E 7AH · Pizza restaurant, Italian restaurant, Pizza Takeout · 4.2/5 Google (1364 reviews)

Reservations · Delivery · Takeout

Reliable chain pizza with friendly service and a kid-friendly menu, but expect occasional slowdowns and uneven management.

Why it gets a B- for overall quality

Pizza Express delivers solid neighborhood dining with genuinely attentive staff and a lively central location that makes it a reliable choice for families and pre-theatre crowds. However, inconsistent execution—occasional cold dishes and variable portions—combined with service slowdowns during peak times prevents it from reaching higher territory. Fair value and inclusive menu options strengthen its appeal as a dependable casual dining destination.

Restaurant Summary

Pizza Express in Covent Garden delivers exactly what you'd expect from a well-loved chain: reliable pizza, a lively atmosphere, and staff who genuinely try to make your meal enjoyable. The location is a magnet for families, tourists, and pre-theatre crowds, so expect a bustling vibe and the occasional wait at peak times. While the decor is pleasant, it's the friendly servers—like Emma and Thiago—who really make the experience memorable. Most guests leave satisfied with classic pizzas and signature dough balls, though a few have found the food underwhelming or the service slow during busy periods. The culinary approach here is classic Italian comfort food with a modern, inclusive twist. The menu covers all the bases: traditional pizzas, hearty pastas, and lighter Leggera options, plus vegan and gluten-free choices. It's not a destination for culinary adventurers, but it excels at delivering familiar favorites in a central, convenient setting. Value is solid for central London, especially with frequent deals and discounts—just don't expect gourmet flourishes or huge portions. For families, Pizza Express is a safe bet. Kids are welcomed with open arms, and staff go out of their way to make little diners feel special. The menu features kid-sized portions, simple pizzas, and crowd-pleasing starters like dough balls. Several reviews highlight servers who were patient and attentive with children, making family meals stress-free. If you're looking for a place where everyone can find something to enjoy—without breaking the bank—this is a top pick.

At a Glance

Friendly, attentive staff make dining enjoyable for families and groups.
Inclusive menu with vegan, vegetarian, and gluten-free options.
Central Covent Garden location perfect for pre-theatre meals.
Service can slow down significantly during peak hours.
Decor and ambiance are pleasant but not remarkable.

What Sets It Apart

signature_dough_balls
central_location
inclusive_menu
pre_theatre_dining

What People Love

Servers who go above and beyond to accommodate families
Signature dough balls and classic pizzas
Central location near theatres and attractions
Consistent quality and inclusive menu options
Good value, especially with deals and discounts

Points of Concern

Service can be slow or inattentive during busy times, especially pre-theatre.
Some guests report management is less engaged or dismissive of issues.
Portion sizes have shrunk over time, and desserts are considered pricey.
Ambiance can be noisy and crowded, especially with many families present.

Service & Dining Experience

Service StyleTable Service Average Cost£22-28 per person ReservationsRecommended

What to Order

Try the Vegan Giardiniera or gluten-free Margherita for dietary needs.
Order Dough Balls as a starter for the full Pizza Express experience.
Consider the Leggera range for lighter options without sacrificing flavor.

Perfect For

A family dinner before a West End show
Tourists seeking reliable, familiar food in central London
Groups needing a kid-friendly, inclusive menu
Anyone craving classic pizza and dough balls

Location Insights

Area: Bustling, tourist-friendly area with a mix of theatres, shops, and restaurants; lively at most hours.

Safety: Generally safe, well-lit, and busy with high foot traffic; occasional crowding but low risk.

Nearby: Surrounded by theatres (Royal Opera House), shopping, and other dining options; attracts families, tourists, and pre-theatre crowds.

Covent GardenA bustling and eclectic neighborhood with a rich theatrical and culinary heritage, featuring a mix of high-end restaurants, casual eateries, and historic pubs in a pedestrian-friendly environment.

Royal Opera House QuarterAn elegant sub-area surrounding the iconic Royal Opera House, characterized by sophisticated dining options and a refined cultural atmosphere.

Practical Information

Opening Hours

Monday11:30–21:00 Tuesday11:30–21:00 Wednesday11:30–21:00 Thursday11:30–22:30 Friday11:30–23:00 Saturday11:30–23:00 Sunday11:30–21:00

Available: Reservations, Delivery, Takeout

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