Atmospheric heritage pub for cash-carrying jazz lovers; superb vibe, inconsistent hospitality, and no food.
The Palm Tree delivers a distinctive heritage pub experience anchored by exceptional canal-side setting and Grade II listed interior design, strong destination appeal for live jazz, and genuine regular customer loyalty. However, inconsistent service quality—including documented refusals and reported rudeness—undermines hospitality reliability, while the drinks-only format and variable opening hours limit overall consistency. Best suited for weekend jazz nights rather than casual drop-ins.
One caveat: Cash-only policy catches visitors off guard; ATMs may be a walk