Reliable fast-casual spot for customizable bowls with standout chicken and veggie sides, strong staff shout-outs, but inconsistent service and occasional food safety complaints mean results vary by visit.
Dig Inn delivers solid fast-casual execution with strong food quality and warm, attentive counter service that earn consistent praise. However, inconsistent prep and portion control combined with concerning reports of undercooked proteins prevent a higher grade—these reliability issues matter in a fast-casual format where customers expect predictability. Fair value and a pleasant SoHo location support the grade, but the restaurant falls short of neighborhood standouts due to execution gaps.
One caveat: Quality swings: some days juicy and crisp, other days dry or underdone