Cozy Austrian comfort food with standout pretzel and schnitzels, good drinks, fair prices; note cash/AmEx-only, automatic service charge for large parties, and occasional service or policy hiccups.
Werkstatt delivers solid neighborhood dining through exceptional food quality—standout pretzels, crisp schnitzels, and reliable paprika chicken—paired with prompt service and genuine warmth. Consistent execution over years builds loyal local following, though modest setting appeal and occasional service inconsistencies keep it from grade A territory. Honest Austrian comfort food in a cozy space, worth seeking out for reliable classics.
One caveat: Cash or American Express only; several guests mention a 4% AmEx fee