Creative, fast-casual burger spot downtown with standout specialty burgers, friendly counter service, and fair prices; occasional delivery and order-mix issues to note.
Rich's Burgers-N-Grub delivers solid A-grade performance through exceptional food quality anchored by juicy, flavorful specialty burgers and standout onion rings, paired with warm, attentive counter service and quick turnaround. Limited seating and occasional consistency variations prevent grade A territory, though the downtown location, good value, and loyal following make it a competitive neighborhood favorite worth visiting.
Downtown SLC’s burger hub hums with a cozy, retro vibe and the easy rhythm of counter service. Staff are frequently called out as warm and genuinely helpful, with one diner noting they were guided through sauces and toppings. Plates land fast for a place this busy, and the onion rings earn near-legend status. The cooking skews creative comfort food: mac and cheese piled on patties, pastrami stacked high, zesty green chiles, even a peanut butter twist that wins over skeptics. Flavors tend to be bold and satisfying, more about craveable combos than culinary theater. It is a strong fit for casual lunches, pre-event bites, and anyone who loves fun burger riffs done well. Families fit right in thanks to a kids menu (chicken and fries, grilled cheese) and plenty of familiar sides. Picky eaters can keep it simple with a classic hamburger, while adventurous kids may love queso fries or sweet potato fries. Seating is limited for very large groups, so plan accordingly.
Area vibe: Active downtown corridor with offices, arts venues, and casual dining; caters to lunch, pre-event, and weekend traffic.
Safety: Generally busy and well-trafficked downtown; typical urban awareness advised at night.
What's nearby: Near Gallivan Center and other downtown attractions; convenient for office workers and event-goers.
It’s counter service, self-seating with limited space, short waits most times, and prices that put a light meal around $15–20.
A cozy retro diner vibe with lively energy at peak times and friendly counter service.