Neighborhood comfort spot with big portions and a diverse American-Caribbean menu; food is often delicious but service consistency and auto-gratuity practices divide diners.
Highlands Cafe and Grill delivers reliable neighborhood comfort with strong food quality anchored by crowd favorites like blackened salmon and Cajun pasta, but inconsistent execution across visits—variable seasoning, doneness, and portions—prevents a higher grade. Service gaps and the automatic 20% charge add friction to an otherwise warm, family-friendly experience that excels at portions and all-day breakfast but falls short of the area's premier dining destinations.
One caveat: Service can be inattentive at times, with reports of long gaps and slow greeting