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Ciudad de México › Coyoacán › Donkey's Kitchen (Suc. Portales)
Donkey's Kitchen (Suc. Portales)C+Mixed Bag
Sevilla 106b, Portales Nte, Benito Juárez, 03300 Ciudad de México, CDMX, Mexico
· Burrito restaurant, Breakfast restaurant, Hamburger restaurant
· 4.4/5 Google (769 reviews)
Delivery · Takeout · Outdoor seating
Generous burritos and burgers at wallet-friendly prices but with recurring slow, uneven service and hygiene complaints; best for casual cravings, not for time-pressed diners.
Why it gets a C+ for overall quality
Donkey's Kitchen delivers satisfying food quality in burritos and burgers with generous portions, but recurring hygiene complaints and consistently slow, dismissive service undermine the experience. Quality variability and recent service deterioration make this a hit-or-miss neighborhood spot best suited for casual cravings rather than reliable dining.
Restaurant Summary
A neighborhood spot where big burritos and juicy burgers rule the day, this branch has a lively, slightly chaotic energy. Diners praise the seasoned fries when fresh and the generous portions, though several report slow, uneven service. One regular summed it up: "Portions deliver, but waiting and attitude can wear you down." Cooking is straightforward street-food comfort: griddled meats, tortillas, and burgers with hearty toppings rather than fancy flourishes. Expect satisfying value when executions hit, but reviews note variability—pastor and arrachera can run dry, and fries sometimes arrive chewy or pre-cooked. Best for cravings and casual meals; less ideal if you need precision and polish. Families will find it easy: burgers, fries, simple tacos, and breakfast items are kid friendly. The menu lists vegetarian tacos and a veggie burrito build, though app availability fluctuates. If your kid lives on plain flavors, ask for minimal toppings and skip the spicy salsas.
At a Glance
- Large, filling burritos and burgers with seasoned fries
- Prices are friendly for the portions
- Service is slow and inconsistent; attitude issues reported
- Hygiene complaints over time (dirty oil, hair, pests)
- Delivery and app orders often mishandled or delayed
What Sets It Apart
- portion_heavy_burritos
- seasoned_fries_included
- broad_breakfast_and_burger_menu
What People Love
- Hearty portions that feel like a deal
- Burgers with good sear and toppings
- Fries seasoned well when fresh
- One-stop menu for burritos, tacos, and breakfast
Points of Concern
- Service delays and curt interactions appear across multiple recent reviews
- Quality swings: meats sometimes dry, fries occasionally stale
- Hygiene concerns cited by several diners over time
- Delivery/app orders canceled or modified without following notes
Service & Dining Experience
Service StyleTable Service
Average Cost$200-$300 MXN per person
ReservationsNot required
What to Order
- Lean into burgers where feedback trends strongest
- For vegetarians, choose Tacos Vegetarianos or Veggie items; verify app availability before ordering
Perfect For
- Casual weeknight cravings
- Budget-friendly family meals
- Takeout when portions matter
- Late-night comfort food runs
Location Insights
Area: Residential-local vibe with everyday eateries and small shops; draws neighborhood diners and delivery traffic.
Safety: Generally safe, typical urban foot traffic; standard precautions at night.
Nearby: Near Tlalpan corridor and Portales market areas; mix of apartments, schools, and convenience retail.
PortalesPortales is a primarily residential neighborhood with a strong community feel, featuring local markets, small businesses, and casual dining spots. The dining scene is characterized by affordable, authentic Mexican eateries and casual restaurants catering to everyday locals.
Portales NortePortales Norte is a sub-area within Portales known for its quiet streets and local commerce, with a focus on neighborhood-oriented services and casual dining establishments.
Practical Information
Opening Hours
Monday08:30–00:30
Tuesday08:30–00:30
Wednesday08:30–00:30
Thursday08:30–00:30
Friday08:30–00:30
Saturday08:30–00:30
Sunday08:30–00:30
Available: Delivery, Takeout, Outdoor seating
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