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Ciudad de México › Polanco › Tim Hortons
Tim HortonsC-Worth Trying
Av. Ejército Nacional Mexicano 769, Granada, Miguel Hidalgo, 11520 Ciudad de México, CDMX, Mexico
· Cafe
· 4.5/5 Google (702 reviews)
Delivery · Takeout · Outdoor seating
Affordable Canadian-style coffee and donuts with ample seating and 24/7 hours, but service speed and delivery accuracy are inconsistent.
Why it gets a C- for overall quality
Tim Hortons delivers reliable budget-friendly coffee and donuts in a convenient food court setting, but mixed beverage quality and frequent order inaccuracies limit its appeal. Slow service during peak periods and inconsistent allergy handling are notable concerns, though outdoor seating and study-friendly atmosphere add practical value for casual visits and work sessions.
Restaurant Summary
Set within the Miyana food court, this shop feels casual and convenient with counter ordering and extra tables outside. Guests describe it as a place to work or study comfortably, praising clean spaces when staffed well and value-priced coffee. One reviewer quipped their donut was the day’s highlight, while another noted, "service can crawl when deliveries pile up." The cooking is straightforward: classic coffee and donuts, breakfast croissants, and sweet specialty drinks. Expect familiar flavors over fireworks; the Boston Cream-style donut and simple sandwiches draw the most love, while some find hot chocolate and chai too weak or too sweet. It is best for quick bites, study sessions, and brand fans rather than culinary adventures. For families, it is kid friendly thanks to donuts, cookies, and mild breakfast sandwiches at wallet-friendly prices. There is no clear kids menu, but portions suit younger appetites. Note that non-dairy and allergy requests have been handled inconsistently, so parents with dietary needs should confirm milk options at the counter.
At a Glance
- Budget-friendly compared to other coffee chains
- Outdoor seating with outlets and study-friendly vibe
- Slow service during peak and delivery-heavy periods
- Frequent delivery inaccuracies and missing items
- Allergy handling reported inconsistent for dairy substitutions
What Sets It Apart
- 24_7_availability
- value_priced_coffee
- outdoor_seating_with_outlets
What People Love
- Affordable prices for coffee and pastries
- Boston Cream-style donut satisfaction
- Outdoor seating and comfortable chairs
- Open late or 24/7 convenience
Points of Concern
- Service delays of 15–40 minutes reported, especially when app orders surge
- Order accuracy issues both in-store and via delivery are common
- Several complaints about watery or overly sweet drinks like hot chocolate and chai
- Allergy requests (non-dairy milk) occasionally ignored; verify at order time
Service & Dining Experience
Service StyleCounter With Seating
Average Cost$170-$260 MXN per person
ReservationsNot required
What to Order
- Choose a combo (up to $129 MXN) plus a donut for value
- Request less syrup or extra espresso for balanced sweetness
- Confirm plant-milk availability and upcharge before paying
Perfect For
- Quick coffee stop before shopping
- Casual meetups with affordable sweets
- Solo study or laptop work with Wi‑Fi
- Late-night caffeine runs
Location Insights
Area: Modern mixed-use district with malls, offices, and residential towers; draws shoppers, office workers, and families.
Safety: Generally safe, busy mall setting with security and steady foot traffic day and evening.
Nearby: Inside/adjacent to Miyana complex food court with outdoor seating; near Antara, offices, and residential towers.
GranadaGranada is a modern, upscale neighborhood characterized by high-rise office buildings, luxury apartments, and a variety of dining and shopping options. The dining scene includes casual cafes, international cuisine, and quick-service restaurants catering to busy professionals and residents.
Practical Information
Opening Hours
Monday00:00–23:59
Tuesday00:00–23:59
Wednesday00:00–23:59
Thursday00:00–23:59
Friday00:00–23:59
Saturday00:00–23:59
Sunday00:00–23:59
Available: Delivery, Takeout, Outdoor seating
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