Crowd-pleasing North Indian/Pakistani spot near Haymarket with flavorful karahis and grills, strong hospitality for many guests but notable reports of rude service and inconsistent experiences.
Rustom delivers strong food quality with genuinely praised karahis and biryani that justify its loyal following, and the convenient Haymarket location adds practical appeal. However, inconsistent execution—ranging from cold, reheated dishes to rushed service during peak times—prevents grade A-level reliability. The restaurant excels when staffed and paced well, but variable experiences across visits keep it in solid neighborhood restaurant territory rather than a dependable destination.
One caveat: Service inconsistency: several recent reports of rudeness, rushing, and plate clearing too early