High-volume Mexican comfort food spot with very fast service, low prices, and standout pozole and flautas; great on-site, but delivery accuracy and occasional service lapses are risks.
La Casa de Toño en Plaza Polanco delivers reliable Mexican comfort food with exceptional service speed and strong food quality in signature dishes like pozole and flautas. However, inconsistent execution—including occasional order errors and variable dish quality—prevents a higher grade, while recent delivery and service attitude concerns suggest operational strain. It's a solid neighborhood choice for quick, affordable Mexican classics rather than a destination restaurant.
One caveat: Delivery: wrong or missing items and poor follow-up reported by several users