Upscale American steakhouse in Polanco with polished service, impressive wine list, and mixed food execution; strong steaks and burgers for some, inconsistency and high prices for others.
The Palm delivers exceptional service attentiveness and a polished Polanco setting that appeal to business diners and special occasions, but inconsistent food execution—particularly in seafood and burgers—prevents it from reaching higher territory. When the kitchen performs, steaks and signature sides like truffle gnocchi shine; however, mixed recent reports suggest reliability concerns that justify the grade B standing despite strong service fundamentals.
One caveat: Seafood freshness and lobster portioning complaints, especially on special promos