Seemor
5 Napkin BurgerB+Worth Trying
2315 Broadway, New York, NY 10024
· Hamburger restaurant, American restaurant, Bar
· 4.5/5 Google (2824 reviews)
Reservations · Delivery · Takeout · Outdoor seating
Lively Upper West Side spot for juicy, indulgent burgers with broad menu and engaged service; good for families and groups, but experiences vary and pricing is mid-to-high for casual dining.
Why it gets a B+ for overall quality
5 Napkin Burger delivers solid neighborhood dining with exceptional service attentiveness and strong food quality anchored by juicy burgers and generous portions. However, inconsistent execution—scattered reports of under/overcooked patties and bland items—prevents a higher grade, while food safety concerns add caution. The prime Broadway location and loyal following make it a reliable burger destination, though not exceptional enough to compete with the area's premier dining establishments.
Restaurant Summary
The room feels warm and bustling, with hosts and servers who often get named for going the extra mile. A regular put it simply: "the burger was stellar years ago and still delivers." Service is frequently praised, though a few diners report slow acknowledgments or cleanliness misses that blunt the mood. The cooking leans classic American comfort with some global touches rather than theatrics. Think juicy gruyere-topped burgers, a towering stack of rings, truffle accents, and brunch plates alongside occasional sushi and teriyaki bowl nods. It suits burger lovers, groups, and anyone craving generous portions more than cutting-edge cuisine. Families are very welcome. There is a dedicated kids menu at brunch plus friendly staples like pancakes, grilled cheese, and fries. Standard burgers, turkey burgers, and simple sides make it easy for cautious eaters, while adults can branch out. Portions are shareable, but expect mid-to-high NYC pricing.
At a Glance
- Juicy signature burgers and crowd-pleasing sides
- Friendly, proactive service with engaged managers
- Kid-friendly menu and space for groups
- Inconsistent execution reported on off nights (cooking temps, wait times)
- Pricing feels high to some for casual fare
What Sets It Apart
- signature_gruyere_burger
- broad_american_menu
- kid_friendly_brunch
What People Love
- That first juicy bite of the signature burger
- Crispy onion ring tower with sauces
- Attentive servers who remember details
- Roomy, lively atmosphere that still feels neighborly
Points of Concern
- Occasional long waits to be acknowledged or served despite open tables
- Quality dips reported: undercooked or bland burgers on rare occasions
- Cleanliness inconsistencies cited (menus, bathrooms, one pest incident)
- Review patterns show name-heavy praise which may overrepresent standout servers
Service & Dining Experience
Service StyleTable Service
Average Cost$42-$58 per person
ReservationsRecommended
What to Order
- For gluten-free needs, request checks and GF bun options
- Kids brunch offers pancakes, eggs, and simple plates
- Pair the signature burger with sweet potato fries and a classic shake
Perfect For
- A casual burger night with friends
- Family brunch with kids
- Pre-movie or pre-show dinner on the UWS
- Solo bite at the bar with a shake or beer
Location Insights
Area: Bustling Upper West Side corridor near Lincoln Center/Columbia, mix of families and theatergoers.
Safety: Generally safe, high foot traffic and lighting; occasional cleanliness complaints specific to venue.
Nearby: Close to shops, cinemas, museums and subway on Broadway; residential buildings nearby.
Upper West SideThe Upper West Side boasts a diverse dining scene ranging from classic New York delis and casual cafes to high-end restaurants. The atmosphere is generally relaxed and family-friendly, with a strong community feel and a steady flow of both locals and tourists visiting nearby attractions like the American Museum of Natural History.
Lincoln SquareLincoln Square is a sub-area within the Upper West Side known for its performing arts venues such as Lincoln Center. Dining here often caters to pre- and post-show crowds with a mix of upscale and casual restaurants, creating a lively yet sophisticated environment.
Practical Information
Opening Hours
Monday11:30–22:00
Tuesday11:30–22:00
Wednesday11:30–22:00
Thursday11:30–22:00
Friday11:30–23:00
Saturday10:00–23:00
Sunday10:00–22:00
Available: Reservations, Delivery, Takeout, Outdoor seating
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