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Ciudad de México › Coyoacán › La Terraza Palacio Perisur
La Terraza Palacio PerisurDProceed Cautiously
AV. ANILLO PERIFERICO SUR. 4690 COL JARDINES DEL PEDREGAL Piso 3 junto a, Gormet Palacio, Coyoacán, 04500 CDMX, Mexico
· Restaurant
· 4.4/5 Google (5181 reviews)
Delivery · Takeout · Outdoor seating
Attractive mall terrace with multiple vendors but frequent reports of very slow, inattentive service and inconsistent food; come for convenience, not for a seamless meal.
Why it gets a D for overall quality
La Terraza Palacio Perisur falls short as a reliable dining destination despite its convenient mall location and vendor variety. Chronic service failures—long waits and ignored requests—combined with inconsistent food quality and temperature issues across vendors create a frustrating experience that repeats across multiple visits. Cleanliness lapses and isolated safety concerns further undermine confidence, while pricing doesn't justify the execution gaps.
Restaurant Summary
A polished mall terrace that promises variety more than finesse, the space feels comfortable but bustling with shoppers drifting between vendors. Service is the sticking point: many diners describe long waits or being ignored entirely, summed up by one sigh, "we waited and nothing happened". Expect convenience and selection rather than smooth hospitality. On the plate, the approach leans familiar comfort: pizzas, pastas, chicken, and salads, with a few crossovers like ramen at adjacent stalls. Results vary by vendor and time; some meals arrive cold or short on flavor, while occasional bites land fine. Prices reflect the upscale setting more than the cooking, so choose vendors carefully and keep expectations measured. For families, there are kid-friendly staples like pepperoni or margherita pizza (MXN118-198), lasagna (around MXN150), chicken mains, and shakes. That said, slow table attention can test patience with little ones. If you need a quick kid-pleaser, consider ordering directly from the most straightforward stalls and verify readiness before grabbing a table.
At a Glance
- Wide variety of vendors and convenient mall location
- Kid-friendly options like pizza, pasta, and chicken
- Chronic slow or absent table service reported by many diners
- Food temperature and availability issues at some stalls
- Value feels weak relative to pricing and delays
What Sets It Apart
- Upscale department store terrace
- Multiple food vendors at one table
- Convenient mall parking
What People Love
- Convenience of ordering multiple cuisines at one table
- Comfortable terrace seating when clean and staffed
- Kid-friendly menu staples
- Easy parking access inside the mall
Points of Concern
- Long waits for any server interaction; several parties left without ordering
- Cold food and lukewarm drinks reported due to delays
- Cleanliness lapses with dirty tables and floor scraps at busy times
- Review patterns are consistent with potential coordination (repeated slow-service narratives across years) which may not reflect every diner experience
Service & Dining Experience
Service StyleTable Service
Average CostMXN280-420 per person
ReservationsNot required
What to Order
- Stick to pizzas and salads that tolerate short delays
- Confirm item availability at stalls like Cancino or Itzu before seating
- Budget MXN280-420 per person, MXN420-650 with drinks
Perfect For
- Post-shopping meal when convenience matters most
- Mixed groups who want different cuisines
- Families seeking simple kid-friendly dishes
- Casual meetups without strict timelines
Location Insights
Area: Upscale mall environment serving shoppers and families; convenience-focused with department store adjacency.
Safety: Generally safe, high foot traffic, on-site security typical of premium malls.
Nearby: Inside Perisur/Palacio de Hierro complex; near cinemas, retail anchors, parking garages.
Jardines del PedregalJardines del Pedregal is an upscale residential neighborhood characterized by modern homes and green spaces. The dining scene here is more casual and mall-oriented, with a focus on convenience and variety, often catering to families and shoppers.
Practical Information
Opening Hours
Monday08:00–21:00
Tuesday08:00–21:00
Wednesday08:00–21:00
Thursday08:00–22:00
Friday08:00–22:30
Saturday08:00–22:30
Sunday08:00–21:30
Available: Delivery, Takeout, Outdoor seating
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